Agent Certification

Due to COVID-19, in-person Protective Agent Certification (PAC) Classes have been postponed until October. Contact Us today to reserve your spot, or check out our online resources to stay sharp during these uncertain times.

Protective delivers proven training programs that F&I professionals can use to increase the bottom line. Our courses provide real-world tools, techniques and tactics you need to excel. Our Protective Agent Certification (PAC) class provides a comprehensive, end-to-end solution to become an F&I agent. Taught by seasoned and experienced Protective sales trainers, this day and a half workshop provides real-world knowledge and practical skill-building to quickly move you into a role as an independent agent selling Protective products and services.

This workshop is a blended learning approach which includes a 1.5 day workshop and on-line products and processes available 24/7.

Extended two hour Protective Participation Program class right after 1.5 day session. For additional details please mark attending the extended Protective Participation Program class.

Course Highlights

  • Product and procedural information on:
  • All VSC programs
  • GAP
  • Credit Insurance
  • XtraRide Powersports
  • FPC Marine
  • Ancillary
  • Operations insight
  • Customer Relations Department
  • Producer Services Department
  • Claims and Claims Payments
  • Product Administration
  • Producer Contracting
  • Processing and Billing Statments 
  • Hands-on experience with F&I Cafe
  • Dealer Participation Programs
  • NEW - 2 Hour Extended Protective Participation Program Session Offered
  • Dealer Management / Field Training
  • F&I Training
  • State-specific based on attendees

Reasons To Attend

  • Gain a better understanding of Protective products and processes
  • Meet the people that support your success
  • Improve your selling odds to make more money!

Who Should Attend

This workshop is appropriate for agents, sub-agents, office managers, and anyone representing Protective products.


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